The other day, I asked people what they thought about using emoticons in professional correspondence. The answers I received were unsurprising; flat-out refusals abounded as well as a few responses that offered a more balanced perspective. Emoticons could be allowable if the professional contact was known well, possibly outside professional circles. Even then, most of the responders expressed a hesitance toward using them. It just seemed not quite professional or undercut the image they were trying to portray.
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